Custom receipt with a business logo displayed at the top

How to Add Logos to Custom Receipts

Michael Anderson
Michael Anderson
·10 min read

A receipt without a logo is a missed branding opportunity. Every transaction is a micro-interaction with your customer, and a clean logo at the top of each receipt reinforces trust, aids identification, and keeps your brand front-of-mind long after the purchase. In this guide, we'll walk through the entire process—from preparing your logo file to exporting a print-ready PDF—using the Receipt Maker.

Why Logos Matter on Receipts

Receipts serve three purposes beyond proof of payment: branding, trust, and identification. A logo handles all three at a glance. As research on logo psychology confirms, customers who see consistent branding across receipts, packaging, and signage are more likely to recall your business when they need your product or service again.

  • Branding: Turns a disposable slip into a brand impression
  • Trust: A professional-looking receipt signals a legitimate business
  • Identification: Customers can instantly tell which store a receipt came from—useful for returns and expense reports

Preparing Your Logo File

A logo that looks great on your website can look terrible on a receipt if the file isn't prepared correctly. Thermal printers, PDF renderers, and on-screen previews all have different requirements. Hit all three by following these specs:

  • Format: PNG with transparency enabled (no white box around the logo)
  • Color space: RGB for digital receipts; convert to grayscale if targeting thermal printers only
  • Resolution: 300–600 px wide — anything smaller pixelates, anything larger bloats file size
  • File size: Keep it under 2 MB for fast uploads and snappy previews
  • Edge cleanup: Remove stray pixels and anti-aliasing artifacts with a 1 px feather
  • Background test: Preview your logo against both white and light-gray backgrounds before uploading

If transparency isn't an option (e.g., you only have a JPEG), match the background color to the receipt template—usually white—for a polished appearance.

Open the receipt generator and follow these steps:

  • 1. Open the receipt editor and locate the "Logo" section in the left sidebar
  • 2. Click "Upload Logo" and select your prepared PNG, JPG, or GIF file
  • 3. Use the drag handles to resize the logo while maintaining its aspect ratio
  • 4. Drag the logo to your preferred position—typically the upper third of the receipt

Placing your logo in the upper third of the receipt makes it the first thing a customer sees. That single placement decision is worth more than any other design tweak.

Placement Optimization

Centering is the default choice for a reason—it works with every receipt width. But centering alone isn't enough. You need consistent padding so the logo doesn't crowd the text below it.

  • Center the logo horizontally with a minimum of 20 px white space on each side
  • For 58 mm paper: use 8–10 px top/bottom padding
  • For 80 mm paper: use 12–16 px top/bottom padding
  • Size the logo at 50–70% of the receipt width for visual balance
  • Use the preview feature to verify alignment before exporting
  • Test on mobile view if customers will receive digital receipts on their phones

Display Customization

Sometimes a logo that looks perfect in your design tool needs adjustment for receipt paper or PDF output. Use the display sliders to fine-tune appearance:

  • Brightness: Lower by 10–15% on white backgrounds to reduce glare; boost up to 20% on darker templates
  • Contrast: Increase by 5–10% if the logo looks washed out in the preview
  • Opacity: Set between 85–95% for subtle integration without overpowering transaction details
  • Grayscale conversion: Toggle on if the receipt will be printed on a thermal printer, which only supports monochrome output

Troubleshooting Common Issues

Even with a well-prepared file, issues can crop up. Here are the most common problems and their fixes:

IssueCauseFix
PixelationSource image is too smallRe-export at a minimum of 300 px wide; convert from SVG for lossless scaling
Blurry edgesExcessive anti-aliasing or JPEG compressionUse PNG format and apply a 1 px sharpen filter before uploading
Color bleedingLogo colors too saturated for the output mediumReduce saturation by 10–20% and verify on both screen and print previews
White box around logoImage has a white background instead of transparencyRe-export as PNG with a transparent background or use a background removal tool
Thermal print looks different from screenThermal printers are monochrome and lower resolutionCreate a separate monochrome version—high contrast, no gradients, bold lines

Exporting as PDF

Once your logo is placed and customized, export the receipt as a PDF for the sharpest output on both screen and paper. Before hitting export, run through this quick check:

  • Zoom to 100% and verify the logo isn't pixelated
  • Check that text below the logo isn't overlapping or too close
  • Confirm the file size is reasonable (a single receipt PDF should be under 500 KB)
  • Open the exported PDF on a different device to spot rendering issues

Preparation Checklist

Run through this list before uploading any logo:

  • PNG format with transparency
  • RGB color space
  • 300–600 px width
  • Under 2 MB file size
  • Clean edges (no stray pixels)
  • Tested against white and gray backgrounds
  • Monochrome version ready (if using thermal printers)

Advanced Tips

Once you've nailed the basics, consider these techniques to take your receipt branding further:

  • Create a dedicated monochrome logo variant for thermal printers—it prints crisper than an auto-converted color logo
  • Add a subtle watermark version of your logo behind the transaction details for extra branding without cluttering the layout
  • Place a smaller logo in the footer as a sign-off, paired with your website URL or social media handle
  • Save your customized receipt as a template so every future receipt starts with the logo already in place

For more receipt customization options, explore our receipt templates for retail, restaurant, and grocery formats. You can also generate receipts for specific stores using our free receipt creator.

Frequently Asked Questions

What file format works best for receipt logos?

PNG with a transparent background is the best format. It preserves sharp edges, supports transparency (so no white box appears around the logo), and is universally supported by receipt generators and printers. Avoid JPEG for logos with text or sharp lines—compression artifacts will be visible.

How large should my logo be for a receipt?

Aim for 300–600 pixels wide. This range provides enough detail for both screen display and print output without making the file too large. Size the logo to 50–70% of the receipt width for the best visual balance.

Can I add a logo to a thermal receipt?

Yes, but thermal printers only output in monochrome (black and white). For the best result, create a separate high-contrast, monochrome version of your logo with bold lines and no gradients. Auto-converted color logos often look muddy on thermal paper.

Why does my logo have a white box around it on the receipt?

Your image file has a white background instead of a transparent one. Re-export the logo as a PNG with transparency enabled, or use a free background removal tool to strip the white background before uploading.

Where should I place the logo on a receipt?

The upper third of the receipt is the most effective placement—it's the first thing a customer sees. Center the logo horizontally and leave at least 20 pixels of white space on each side for a clean look.

Will my logo look the same on screen and when printed?

Not always. Screen displays are full-color and high-resolution, while thermal printers are monochrome and lower-res. Always preview the receipt in print mode before finalizing, and consider creating a dedicated print-optimized version of your logo.

Can I save my logo placement as a template?

Yes. After positioning and customizing your logo, save the receipt as a template. Every new receipt you create from that template will include the logo in the same position with the same display settings, saving you setup time.

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Michael Anderson

Written by

Michael Anderson

Business Documentation Experts, accountant and business owner

Michael Anderson is a business documentation expert, accountant, and business owner. He has over 10 years of experience in the accounting and business world. He is the founder of Receipts Maker, a company that helps businesses streamline their receipt and invoice processes.

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